Print MIS & W2P - Technical Support Consultant Posted Jul 17
idealsolution , Sydney, New South Wales, Australia
  • This employer requests that only candidates in Australia apply to this job.

    You appear to be located in United States, not Australia, so you will not be able to apply for this job.

• Salary + Super + Incentives
• Proven track record in proactive techical support
• Enthusiastic, professional, customer focused

Idealsolution are the Master Distributor for Accura Print MIS & W2P in Australia and New Zealand. We are driving expansion and growth in our markets with one of the worlds market leading Print MIS & W2P solutions and are are looking for a passionate and experienced Technical Support & Sales BDM from the print industry to join our small but successful team. We also represent other major brands such as Kodak, Arden, Epson, Roland in providing the graphics, printing, and packaging markets with industry leading solutions.

To technically and proactively support existing and new business opportunities for Accura Print MIS & W2P systems whilst also having access to other OEM products in the mix.

- a high degree of technical support and some sales skills are mandatory
- reporting directly to the Managing Director
- Australia and New Zealand coverage – some travel involved
- professionally demonstrate Accura Print MIS & W2P to new clients (face-to-face, Webex, and other)
- support existing and potential new customer base
- install and traiin new system sales and assist iin promoting sales
- help achieve and exceed monthly/annualised support and sales goals
- build a strong and loyal customer base

You are a passionate and dedicated customer focused technical support professional with excellent prepess and print industry exprerience. You are one of these unique individuals who has both a strong technical and customer service background. You have the ability to communiacate at all levels of a decision making in a business. Your broad knowledge of the prespress and printing workflows, and finishing processes are equally important - having worked in a print production or system workflow environment would be an advantage.
You are a highly motivated self starter with a willingnes to constantly learn new and improving industry technologies. A track record of solution support knowledge is an important requirement. We will offer full training on Accura and other products to the right person.

We have a small but very loyal and dedicated team of professionals who are passionate about what we do. We offer a professional and friendly work environment with real room for learing, long term professional career path. We aim to be the partner of choice to both our customers, suppliers, and employees.

Base + Super + Incentives depending on experience, performance, qualifications